Problem: Deductions are out of balance on P/R to G/L interface report.
Solution: This is often caused by a manually entered check, using Task 04 - Manual Payroll Entry and Editing. Go to:
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Payroll (Module 1)
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Employee Check History (Task 18)
- Print Selected Employee Records (Sub-task 4)
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Employee Check History (Task 18)
Use "report order 2" - Employee Number/Check Date. Run the report for the dates that the Interface is out of balance.
And:
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Payroll (Module 1)
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Employee Deduct/Add History (Task 19)
- Print Selected Employee Records (Sub-task 4)
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Employee Deduct/Add History (Task 19)
Use "report order 2" - Employee Number/Check Date. Run the report for the dates that the Interface is out of balance.
You should be able to find a difference on the two reports for deductions. Determine which one is wrong and correct it in either Task 18 - Employee Check History or Task 19 - Employee Deduct/Add History.