Modules»Payroll»Interface is Out of Balance
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Last modified on 9/11/2015 1:49 PM by User.

Interface is Out of Balance

Problem: Deductions are out of balance on P/R to G/L interface report.

 

Solution: This is often caused by a manually entered check, using Task 04 - Manual Payroll Entry and Editing. Go to:

  • Payroll (Module 1)
    • Employee Check History (Task 18)
      • Print Selected Employee Records (Sub-task 4)

Use "report order 2" - Employee Number/Check Date.  Run the report for the dates that the Interface is out of balance.

 

And:

  • Payroll (Module 1)
    • Employee Deduct/Add History (Task 19)
      • Print Selected Employee Records (Sub-task 4)         

Use "report order 2" - Employee Number/Check Date.  Run the report for the dates that the Interface is out of balance.

 

 

You should be able to find a difference on the two reports for deductions. Determine which one is wrong and correct it in either Task 18 - Employee Check History or Task 19 - Employee Deduct/Add History.