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The first step, and most common problem, in aligning a form on a particular printer is getting the top margin correct.
All forms should be aligned at the tear-off. The difference in the distance from the tear-off to the print portion between various make & model printers is accounted for in the Profits Plus System Printer Definition Table.
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Software Maintenance (Module 9)
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System Management Functions (Task 32)
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Modify Application Tables (Sub-task 17)
- System Printer Definition Table
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Modify Application Tables (Sub-task 17)
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System Management Functions (Task 32)
Once set, you should never have to `remember' or `figure out' where to align a form on a printer.
If there is a problem with aligning a form at the top, then please provide us very specific answers to the following:
- What is the printer configuration (give printout of setups directly from the printer front panel)? Most important setting to check is `Form tear-off'. It should be `on' or `500ms', not `off'.
- Which printer are the checks being run on (system name or printer #)?
- What is the make & model of the printer?
- How are you lining up the check form in the printer?
If there are alignment problems other than the top margin, then run a sample on an actual form and make notations of specific problem areas. PLEASE don't assume that we will notice any particular problem on a sample. Provide a sample to us via e-mail or fax: 248 583-4110.
If the form(s) in question were aligning and `stopped', give as much specific detail as possible about what changed and when, fax the information to us at 248 583-4110.
If a printer was replaced, repaired, reprogrammed, etc. recently, please tell us. This information can save everyone a lot of time and unnecessary work.