When pressing ‘b’ to enter the module list on Profits Plus the following message appears: Job Number in use. Permission denied pid:xxxxx followed by: Press cr to continue, follow the directions below to correct the problem:
1. Write down the pid number.
2. Press the “Enter” key, the user will come back to a $ sign
3. Type in: exit, and then press the ‘Enter’ key to get back to a login prompt.
4. Log is in ‘root’, using the company password
5. Type in: kill -9 xxxxx (with xxxxx being the pid number; also note there is a space between kill and – ,and also one between the 9 and the pid number), then press the “Enter” key.
6. Type in: exit, and the press the “Enter” key again.
7. At this point, the user should be able to log in normally
NOTE: This alert can arise if the user has been disconnected abnormally from the system.