Benefits of Software Maintenance

The question is sometimes asked “Why pay the monthly software maintenance contract fees? What are the benefits of a software maintenance contract?”    

• Here are some of the benefits of being on the software maintenance contract:
  • Updates included
  • Enhancements included
  • You can contact us with questions & requests etc
  • Access to our online knowledge base website
  • Industry business practices i.e. consulting
  • Software maintenance contract customers have priority versus non-contract customers
  • All billable services, i.e. hardware support, custom programming, etc… are discounted to software maintenance contract customers

• Non-Contract:
  • Time and materials cost of $180.00 per hour with a half hour minimum for any questions, via, phone call, fax or email (We reserve the right to change this price with no prior notice.)  
  • No access to our online document knowledge base website
  • No updates or enhancements
  • Lower priority than software maintenance customers